In all that we do, we’re committed to serve you
with the industry’s highest standards for
end-to-end quality and Customer Service.
Every order, every inquiry, we will strive to meet
or exceed your needs for quality, on-time delivery,
competitive pricing and innovative product solutions.
Your total satisfaction is the sole measure for our success
We make no compromises. We recognize that the continued
success and growth of our company is directly linked to extending and maintaining our world-wide base of satisfied customers.
Total Quality Management System
The Insulflex Total Quality Management System is your assurance
that we'll maintain the industry’s highest standards for materials, manufacture, management and service follow-through. Our teamwork approach to problems and solutions means we ship
your order correctly, efficiently and on time.
ADL Insulflex is in 50 countries... and growing
Insulflex customer service is a global resource. We have a built a network of over 500 authorized distributors, in more than 50 countries, and we continue to grow our world wide distribution to assure that you're served to our uncompromising standards regardless of your location.
Part of our service mission is to keep you informed
For real-time updates on your order’s status, shipping information, or any other need-to-know details, call our Service and Information desk, Toll-free in the U.S and Canada, at 1-800-461-9323 or Internationally at 1 905 377-1488. Our business hours are 8:30 am to 5:00 pm EST, Monday through Friday. If you reach us outside of business hours, we will get back to you on the next business day.
